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Clear Pricing. Flexible Payment Options.

We’re committed to making your care experience simple and transparent. Our team is here to help you understand your treatment options and payment process before you begin.

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  • Licensed Professional
  • BCIA Certified
  • Evidence-Based Care
  • Personalized Treatment
  • Licensed Professional
  • BCIA Certified
  • Evidence-Based Care
  • Personalized Treatment
Contact Information

We'd Love to Hear From You

Reach out by phone, email, or visit our office. Our friendly team is here to assist you.

Phone

(704) 336-9176

Email

neurowellnesscollective@gmail.com

Office Hours

Monday – Friday
9:00 AM – 5:00 PM

Office Address

280 Concord Parkway South, Suite 100
Concord, NC 28027

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How Can We Help?

Have questions about our services or want to schedule an appointment? Complete the form below and our team will get back to you as soon as possible.

This field is for validation purposes and should be left unchanged.
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Our team typically responds within one business day.

Please do not include sensitive medical or personal health information in this form.

Important: This form is not monitored for emergencies. If you are experiencing a mental health crisis, call or text 988. If you are in immediate danger, call 911.
Consultation

Payment Options

Neurofeedback is offered as a self-pay service and is not billed through insurance.

We accept major credit and debit cards, HSA/FSA cards, and cash. Payment is due at the time of your appointment. When appropriate, a superbill can be provided upon request for potential out-of-network reimbursement.

During your consultation, we may discuss:

  • Current symptoms and challenges
  • Medical and mental health history
  • Lifestyle and wellness goals
  • Previous treatments
  • Recommended next steps
  • Personalized treatment options
This evaluation helps us create a customized care plan designed specifically for you.
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Insurance

Insurance & Payment Information

Understanding insurance doesn’t have to be stressful. We’re here to help you navigate your coverage and payment options before your first appointment. Therapy and neurofeedback coverage varies by insurance provider and plan. We recommend checking your mental health and out-of-network benefits with your insurance company before your visit.
Have questions?Our team is happy to help you understand your options.
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Superbills

Reimbursement Made Simple

For clients using out-of-network benefits, we can provide a detailed superbill upon request.
A superbill is an itemized receipt that includes the information many insurance companies require when considering reimbursement for eligible healthcare services.
Submitting a superbill to your insurance provider may allow you to receive partial reimbursement based on your individual plan.
Our administrative team is happy to explain how this process works and assist with any necessary documentation.
Superbills

Insurance Coverage for Therapy Services

Many insurance plans provide benefits for psychotherapy and counseling services when they are considered medically necessary.
Our team can help you understand:
  • Available therapy benefits
  • Copays and deductibles
  • Out-of-network options
  • Payment responsibilities
  • Scheduling covered services
We strive to make accessing quality mental health care as simple and stress-free as possible.
Schedule Therapy
Neurofeedback Coverage

Coverage & Payment

Neurofeedback coverage varies by insurance provider and individual plan. While some plans may offer reimbursement, many clients choose private payment for these services.
What to Know
  • Coverage varies by plan.
  • Not all plans cover neurofeedback.
  • Out-of-network reimbursement
  • Superbills available upon request.
  • Flexible self-pay options.
  • Costs reviewed before treatment.
Have questions about neurofeedback coverage? Contact our team for personalized guidance.
Schedule Therapy
Clinician monitoring brainwave activity while a patient wears an EEG cap during neurofeedback training
Flexible Payment Options

Insurance & Payment Information

We understand that investing in your mental wellness is an important decision. To help make care more accessible, we offer flexible payment options and will work with you to determine the approach that best fits your needs.
If you have questions about fees, insurance, or reimbursement, our staff is always available to provide guidance before your first appointment.
Contact Our Team
  • Licensed Professional
  • BCIA Certified
  • Evidence-Based Care
  • Personalized Treatment
  • Licensed Professional
  • BCIA Certified
  • Evidence-Based Care
  • Personalized Treatment
FAQs

Questions? We’ve Got Answers.

1. Do you accept insurance?

Insurance coverage depends on your provider and the services you receive. Our team can help you understand your available benefits.

A superbill is an itemized document that provides details about the services you received, including the provider, services, and associated costs. If your insurance plan allows out-of-network reimbursement, you can submit the superbill to your insurance company to request reimbursement for eligible services.
Insurance coverage for neurofeedback varies by provider and individual plan. While some insurance companies are beginning to recognize neurofeedback as a covered service, many still consider it an emerging or specialized treatment and may not provide reimbursement.
We recommend contacting your insurance company directly to verify your specific benefits. If your plan does not cover neurofeedback, we can provide documentation or superbills that may allow you to submit for possible out-of-network reimbursement, depending on your policy.
If you have questions about payment options or insurance, our team is happy to help you understand your options before you begin treatment.
Yes. Before you begin treatment, we will provide you with a clear, detailed breakdown of all expected costs. We believe in complete transparency, so you’ll understand the investment involved before making any decisions.
If you have questions about pricing, payment options, or insurance, our team will be happy to walk you through everything and answer any questions you may have.

Ready to Begin Your Wellness Journey?

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